When every moment matters, start here.
Getting medical transportation shouldn't feel complicated. Share your requirement with RESQ and we'll help coordinate your request with a suitable local ambulance partner.
One request. Clear communication. Local coordination.
How can we help?
Leave your details and request a call from our team.
Medical transport,
more clearly connected.
One clear request starts the process. RESQ helps coordinate with a relevant local ambulance provider and keeps the next steps understandable.
Start a request ↗Tell us what you need.
Share the transport requirement, pickup location and destination to help us understand your request.
Connect with a local provider.
RESQ shares your request with a relevant local ambulance service provider to check the possible arrangement.
Understand the next steps.
After the provider confirms the arrangement, the relevant ambulance and trip details can be shared with you.
The right support.
A clearer way forward.
Explore medical transport categories and tell us what the patient needs. RESQ helps coordinate your request with a relevant local ambulance provider.
Find your service ↗
Emergency
Ambulance
For urgent medical transport requests where prompt coordination is important.
ICU Ambulance
For transfers where advanced monitoring or critical-care support may be required.
Cardiac Ambulance
For transport requests where cardiac-care equipment or trained support is needed.
Patient Transfer
For planned or hospital-to-hospital journeys, subject to provider availability.
Non-Emergency
Ambulance
For scheduled medical journeys when an ambulance is the appropriate transport option.
Intercity Ambulance
For medical transport between cities, with arrangements confirmed by the provider.
Why choose RESQ?
Good coordination starts with clarity. RES Q helps bring your ambulance request and a relevant local service partner together—with clearer communication around the request, confirmation and next steps.
One request.
Clearer next steps.
Tell us about the journey and the support needed. We coordinate with a relevant ambulance partner and communicate updates as confirmation becomes available.
Coordinated, not confusing
A straightforward way to share pickup, destination, journey type and patient transport requirements.
Clear communication
Understand what has been shared, what is awaiting confirmation and which details are available next.
Partner matching around your needs
Pickup area, destination and requested ambulance type help guide coordination with a relevant local provider.
Service details when confirmed
Availability and dispatch depend on the partner. Confirmed ambulance and trip details are shared when provided.
Let’s coordinate your ambulance request.
Share a few journey details so the right next step can be explored.
RES Q coordinates requests with independent ambulance service partners. Service availability, ambulance type and dispatch timing depend on partner confirmation. For a life-threatening emergency, contact your local emergency number immediately.
Patient & long-distance
RESQ
transfers
Different journeys need different arrangements. Choose a transfer type to explore the details to share with RESQ. We can coordinate with a relevant local ambulance partner, subject to availability and confirmation.
Hospital-to-hospital transfers
For planned movement between hospitals or medical facilities. Share the pickup and destination, preferred timing and any patient transport requirements so a suitable option can be checked.
Have a transfer to arrange?
Share the route and patient requirements to start a coordination request.
Transfer options depend on patient requirements, partner availability and confirmation. This section describes requests that may be coordinated and does not guarantee a particular ambulance type or dispatch time. For a life-threatening emergency, contact your local emergency number immediately.
Specialised transport & standby
When the need is
more specialised.
From planned event standby to complex transport enquiries, RESQ helps bring your request to the right next step by reviewing the details and coordinating with a suitable local provider.
Tell us what you need
Share the type of support, location, date and any important requirements.
Request is reviewed
The details are reviewed to understand the transport or standby requirement.
Provider coordination
RESQ can approach a suitable local partner to check whether the request can be supported.
Confirmation & next steps
Where a provider confirms, the service details and next steps can be shared with you.
Different situations.
One place to start.
Tell us about your planned requirement. We’ll review the request and explain the available next steps once a provider has been contacted.
Event medical standby
Enquiries for gatherings, public events and planned activities.
Corporate & workplace
Planned workplace, industrial-site and company-event requirements.
Train-related transfers
Patient pickup or transfer enquiries connected with train journeys.
Air ambulance enquiries
Requests for specialist air medical transport options and route planning.
Planning a specialised request?
Start with the details. Service options depend on assessment and provider confirmation.
This animated flow is illustrative, not live tracking or a guarantee of dispatch. Availability, suitability and timing must be confirmed by the relevant provider. For a life-threatening emergency, contact your local emergency number immediately.
RESQ answers the hard questions
Questions you may have.
Answers you deserve.
Arranging an ambulance can be stressful. Explore real concerns people face and how RESQ can help clarify the next step, coordinate an enquiry and reduce uncertainty.
“I don’t know which type of ambulance the patient needs. What should I do?”
You don’t have to guess the vehicle category on your own. Share the patient’s general situation, pickup point and destination with RESQ. We can route the enquiry to a suitable provider for review. The provider or treating medical team must confirm the appropriate level of care.
Helpful to share: any transport instructions from the treating clinician, plus pickup and destination details.
“I called around, but I still can’t find an available ambulance nearby.”
Repeated calls can be stressful. RESQ can take the request details and contact a relevant local partner to check whether they can support it. A request is not booked until the provider confirms availability and the arrangement. Availability can change with location, traffic and demand.
Helpful to share: exact pickup location, destination, required time and type of support needed.
“How much will the ambulance cost? I don’t want surprise charges.”
Charges may depend on ambulance type, distance, equipment, staffing and waiting time. Share the full journey details so the relevant provider can review the request and explain applicable charges before you confirm. Ask what is included and whether extra charges may apply.
Before confirming: clarify the total quoted price, inclusions, waiting charges and any extra distance charges.
“The patient needs to travel to another city. Can RESQ help arrange it?”
Submit a transfer enquiry with pickup, destination, preferred date and patient transport needs. RESQ can review the details and coordinate with a suitable provider where possible. The route, vehicle, medical support, timing and price must be confirmed before travel.
Helpful to share: hospital names or full addresses, preferred departure time and any special transport requirements.
“What if I need an ICU or cardiac ambulance, not a regular one?”
Tell us what the treating clinician has advised, along with the pickup and destination details. RESQ can pass the requirement to a relevant provider for assessment. Equipment, clinical staffing and suitability must be confirmed by the provider and medical team. Do not delay emergency care while waiting for an online response.
Helpful to share: medical transport instructions and any equipment or staffing needs already specified by the treating team.
“How will I know whether the ambulance booking is actually confirmed?”
A request or callback is not the same as a confirmed booking. Wait for explicit confirmation from RESQ or the provider that the arrangement is accepted, including the agreed pickup details, charges and any available vehicle or driver information. Ask for clarification before relying on the arrangement.
Before you rely on it: confirm the pickup time and location, price, service type and provider acceptance.
“I’m arranging transport for a parent or patient at a hospital. What information should I keep ready?”
Keep the caller’s name and phone number, exact pickup point, destination, preferred time, mobility needs and any transport instructions from the treating team ready. Share only the medical information needed to assess the request. This helps RESQ and the provider clarify the requirement with fewer back-and-forth calls.
Quick checklist: contact number, pickup, destination, timing and relevant transport instructions.
“Is submitting the form enough in an emergency? What if I need help right now?”
No—do not rely on a website form or callback for an immediate, life-threatening emergency. Contact India’s emergency number 112 or your local emergency service directly. For non-emergency or planned transfers, you can submit a RESQ request for review and provider coordination.
Important: if someone may be in immediate danger, call emergency services now rather than waiting for an online reply.
Share the details and ask RESQ about the next step.
RESQ coordinates enquiries with local ambulance providers; a request is not a confirmed booking. Availability, clinical suitability, pricing and dispatch are subject to provider confirmation. For a life-threatening emergency in India, call 112 directly.